FAQs

How much does shipping cost ?

We offer FREE shipping on all orders.

After I make my order, how quickly do you ship my items?

All items ordered from our site are subject to a handling period before they are shipped. 99% of ordered items are shipped within 3-5 working days from approved payment. We will email you as soon as your item is shipped so that you are informed of the status of your purchase!

How fast will I receive my item(s)?

All items should be received within 2-3 weeks of your order date. As always, plan for a little longer for international delivery.

Where are my items shipped from?

Our fulfillment facility is located in The UK, but some of our specialty items are located in and shipped from other countries like Australia, Germany, New Zealand and China.

Will my items be shipped in one package or multiple packages?

For various reasons, items in the same purchase may sometimes be sent in separate shipments depending on your unique combination of items. We will always attempt to ship all items in one package, but sometimes we do need to separate shipments. We'll email you to keep you informed of the status of your purchase. If you have any other questions, please visit our Contact page and we'll get back to you as soon as possible. Thank you!